In-Store Service Information - Computer Repair

Description

The Duck Store has partnered with certified, local service providers in the Eugene area to provide convenient hardware repair resources for students.

The Duck Store Technology Department will evaluate your equipment needs and, depending on your equipment and the warranty status, will either offer on-site repair intake or refer you to the appropriate local resource. Our service partners include: mac tonic, Pro-Tech and Safeware. Visit us today for advice on your hardware repair service needs.

The University of Oregon Technology Service Desk offers data transfers, backups and virus removal free for UO students, faculty and staff. These same services may also be handled by Pro-Tech Computer Services, with convenient pickup and drop-off at the Duck Store. All fees for Pro-Tech computer services may be paid at The Duck Store using cash, credit, or department purchase order.

Apple Computer or iPad with Apple Warranty Coverage: The Duck Store Technology Department’s Apple Certified Technicians can assist with authorized repairs on Apple hardware. Visit our Flagship Campus store at 895 East 13th Avenue to begin the process.

Apple Laptop or iPad with Safeware Extended Service Plan Coverage: Safeware Apple claims may be handled at local Safeware service provider, mac tonic. Contact mac tonic at (541) 684-8388 to schedule your service.

Apple Computer or iPad with No Warranty Coverage: The Duck Store will facilitate intake for Pro-Tech Computer Services 7 days a week. All fees for Pro-Tech Computer Services may be paid at The Duck Store using cash, credit, or department purchase order.

PC with Safeware Extended Service Plan Coverage: The Duck Store will facilitate a mail-in repair/exchange claim to Safeware, for no out of pocket expense. Drop off 7 days a week at The Duck Store Technology department.

PC Computer with No Warranty Coverage: The Duck Store will facilitate intake for Pro-Tech Computer Services 7 days a week. All fees for Pro-Tech Computer Services may be paid at The Duck Store using cash, credit, or department purchase order.